New Media Business Services
The New Media Business Services team at Yell is responsible for Yell.com, the UK’s local search engine, as well as for developing mobile information services and our customer portal, Yell Direct. If you are looking for a challenging, stimulating environment where your contribution will help to grow and transform our business, then New Media is just the place for you. We have teams that consist of experts in:
- Strategy & Planning
- Business development
- Advertiser Services – including Yell Direct
- Transactional Products
- Mobile Services
- Display Products
- Revenue & Customer Planning
Yell Direct
Yell Direct is the e-portal that allows our customers to access their accounts 24 hours a day, seven days a week. Through Yell Direct they can view and amend their adverts, review their accounts, including invoices and statements, arrange payments and edit their details. The team is transforming the way we enable our customers to do business with us, moving towards a fully–automated, self-service environment that matches the demands of our online, digital world. If you have experience of an e-commerce environment, the drive to challenge established methods of working and a passion for delivering online solutions to customers, you need look no further.
New Media Technology
We run a multi-functional team comprising developers, web designers and information scientists who create the software and manage the data that powers and renders Yell.com and Yell Direct. Developers need Java skills and an in-depth understanding of web application development and the software development life-cycle. Designers need to combine visual creativity with a good understanding of web presentation coding. These two teams are responsible respectively for ensuring the quality of new site developments and for maintaining Yell.com and Yell Direct. Ideally, QA analysts will have a software testing accreditation and relevant experience. Support engineers need outstanding problem-solving skills, together with experience with Sun Solaris, Apache web server and Resin application server.
New Media Product Marketing
The Product Marketing team ensures the user proposition on Yell.com meets and exceeds expectations for users and advertisers alike. To do this, we bring together the skills and enthusiasm of product managers, web interface designers, search engine marketers and traffic analysis specialists. If you have a passion for creating satisfying web experiences and delivering great usability then you’ll fit in – particularly if you are fascinated by search engines and their potential. The department consists of the following teams:
- User Products
- Traffic Acquisition
- Search
- Content
- Business Intelligence
- Mapping and GIS teams.
Programme Management
The team makes sure our projects deliver their commitments and meet the needs and expectations of our stakeholders - advertisers, users, internal support units and shareholders. If you have a passion for planning, organising and delivering results in a successful and fast moving environment, if you like building a cohesive team from different types of people and if you enjoy the challenge of influencing stakeholders across the business, then this is the place for you.